Except that it seems not to be. The last three things I've had delivered have turned up damaged. The one we at the Little House That Could are waiting for at the moment has had a hefty surcharge applied to it to ensure it's delivered in the evening, when it's vaguely possible to be in to collect it.
So they tried to deliver during the day. Imagine my surprise.
So I'll say it here. Amtrak (for 'tis they) are cretinous weasels. Typing 'Amtrak + Useless' into Google brings up a lot of results. One that was in the top ten seemed to assert that their drivers involved themselves in exceptionally complicated acts of congress with farmyard animals. I am in no position (you'll be relieved to hear) to confirm or deny this, though I am strongly inclined to agree.
The bottom line is, if someone cannot tell day from night, I certainly do not fucking want them to be driving.